Friday, June 4, 2010

Installing Canon MF3240 on Windows 7 64 bit (x64)

You probably inserted the CD that came with this printer and got a dialog box during the driver installation that complained about 64-bit incompatibility. Thanks, Canon, for providing the 64 bit drivers on the CD! (/sarcasm)

Anyway -- here's how you install the scanner and printer drivers for this device on Windows 7 64-bit machines --

  1. Detach the printer from the computer.
  2. Visit the follow link (
  3. Find the "Select OS" dropdown and select "Windows 7 (x64)" from the list.
  4. Click the red download link (MF3200_MFDrivers_Win_x64_us_EN_7.exe).
  5. Scroll to the bottom of the next page and click "I agree -- begin download".
  6. Save the executable to an easy to remember location on your computer. Browse to the folder in Explorer and run it. It will extract the drivers to a subdirectory in the same directory as the executable called "MF3200_MFDrivers_Win_x64_us_EN_7". Remember the location of this folder for later.
  7. Attach the printer to the computer.
  8. Ignore or cancel out of any automatic prompts that Windows tries to open. It will not be able to find the right drivers on Windows Update or elsewhere.
  9. Click the Start menu button and search for "Device Manager". Open it.
  10. Under both the "Imaging devices" and "Other Devices" tree menu subitems, you will see CanonMF3200 devices (there should be a CanonMF3200 entry in both tree menu subitems). They should have question marks or exclimation marks next to them, meaning they are not functioning or are not installed.
  11. Right click on both of these devices and select "Update Driver Software". Click
    Browse my computer from driver software" and browse to the driver folder ( that you extracted to earlier (called "MF3200_MFDrivers_Win_x64_us_EN_7"). Again, you will need to do this two times -- for both devices (scanner / fax and printer).
  12. You should be done.

Let me know if you need clarification or this does not work.